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Interview with Natalie

What are your tasks at the company?

I work as a process designer for internal change management at Kroschu. This means I am mainly responsible for sales and purchasing processes, so from process mapping with the individual departments to process modelling with BPMN. Aside from upgrading the proprietary Change Management Tool (CMT), I take care of training employees around the world in all matters relating to the program and the processes. I am also responsible for producing e-learning courses for our area and the tool itself.

What made you pick Kroschu as an employer?

I was employed as a working student at a German SME and was keen to join a larger and internationally successful company. So I applied for a position as a working student at Kroschu, as the company ticks all the right boxes and is close to my home as well. The company philosophy and social benefits really impressed me, too.

Can you describe your career path at Kroschu? You joined the company initially as a working student.

I joined my current department as a working student in 2019, where I also wrote my bachelor’s thesis. Afterwards I was offered as a position in strategic purchasing, where I remained until the end of February 2022. Then I returned to my ‘original’ department to fill a vacancy that matched what I had studied. Here I am responsible for producing and updating e-learning courses, which was already the subject of my bachelor’s thesis.

How has Kroschu supported this development?

Kroschu allowed my to return to my ‘preferred’ department and to continue working in the area of my bachelor’s thesis. I am able to develop my skills by attending seminars and courses with the support of the company.

What does your team look like at Kroschu?

We are a small, international team with six permanent members, including four Germans, one Tunisian, a South African and a working student. Everyone is responsible for their own area, but we do cooperate a lot as well.

What sets the company apart?

The fact that although Kroschu is a large company that operates internationally, it still feels like a big family in which every employee is appreciated and not just a number in a major corporation.

What do you like in particular about your work at Kroschu?

Firstly the teamwork. I couldn’t imagine it being any better. Then there is the fact that the company gives its employees plenty of leeway, for instance with the flexitime policy, the option to work from home and the opportunity to agree on a hybrid arrangement. Work is therefore not a ‘chore’ and can be integrated into our personal lives and structured largely as we see fit.

Which benefits do you appreciate especially?

Flexitime, working from home and hybrid arrangements. Then there are the monetary benefits like special payments or holiday and Christmas bonuses.

What is especially important to you in regard to work/life balance? How does the company support you?

By allowing us to attend private appointments as well. Also the opportunity to set our own hours based on the flexitime policy, working from home or hybrid arrangements. That you get time off for periods with a high workload and more overtime. That the flexitime policy lets you reduce your hours or even take whole days off. These things also depend on your supervisor, of course, but my team management is really committed and accommodating. For me it is also important to be able to switch off after work and that the company does not expect us to be on call 24/7 or on holiday.

How good is the teamwork, and what measures does Kroschu take to foster cohesion within the company?

My current team is basically just one big family. I really enjoy working with my colleagues. Everyone is helpful and supportive. We get along with each other very well, and our team leader makes it easier by organising team events and other things. The summer parties that Kroschu organises are also very nice and should never be taken for granted. They are excellent bonding exercises and indicative of how the company appreciates its staff.

What has been your most exciting project at Kroschu so far? And why?

Mapping the processes at the customer care centre for sales in Wolfsburg from scratch. This was also my first business trip and the first time that I mapped the processes for a new customer care centre and a completely new process.

Have you every considered switching to one of the international locations at Kroschu to acquire new professional experience?

I actually did that just recently during a business trip to Romania. It was my first stint training the staff at the Nadab plant and in the customer care centre in Timisoara, which was a completely new experience and challenge for me.

How do you see the opportunities for career development at Kroschu?

Firstly I can develop as a person. This mainly involves new experiences during trips abroad, which are always a certain challenge, for example when it comes to training new colleagues with different views and cultures. Then there is my professional development in the form of technical training. This is because our processes are becoming increasingly complex and we constantly need to acquire fresh knowledge in modelling and programming. Another reason why we are always developing is because our department at Kroschu collaborates with lots of other departments. So we have to stay up to date with many processes and possess knowledge of a wide variety of disciplines.

Would you recommend Kroschu? And if so, why?

Yes, definitely. Kroschu is an excellent employer if you ask me. Firstly because it is a very successful company, so you have job security, and secondly because it appreciates the work of every single employee. The company also offers its staff plenty of social and financial benefits and consistently tries to be responsive to their needs. Besides that, we are allowed to develop our interests and skills or to switch jobs and accept new challenges.

What advice would you give someone who would like to apply to Kroschu?

Send off your application now. ;-)

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